Article 1 – General Provisions
By browsing this area, the user accesses Luxo Sneakers, accessible via the URL: luxosneakers.com. Browsing and transmitting an order on the site implies acceptance of the Terms and Data Protection Policies adopted by the indicated site.
These General Sales Conditions apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree No. 206/⅝ as amended by Legislative Decree No. 21/14 and Legislative Decree 70/03) by Luxo Sneakers.
The user is required, before accessing the products provided by the site, to read these General Sales Conditions, which are generally and unequivocally accepted at the time of purchase.
The user is invited to download and print a copy of the order form and these General Sales Conditions, the terms of which Luxo Sneakers reserves the right to modify unilaterally and without notice.
Article 2 – Subject
These General Sales Conditions regulate the offer, forwarding, and acceptance of purchase orders for products on luxosneakers.com and do not regulate, instead, the provision of services or the sale of products by subjects other than the seller who are present on the same site via links, banners, or other hyperlinks.
Before submitting orders and purchasing products and services from different subjects, we suggest verifying their sales conditions.
Article 3 – Conclusion of the Contract
To conclude the purchase contract, it will be necessary to fill out the electronic form and send it following the related instructions.
It contains a reference to the General Sales Conditions, images of each product and the respective price, the means of payment that can be used, the delivery methods of the purchased products and the related shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; methods and times for returning the purchased products.
Before concluding the contract, you will be asked to confirm that you have read the General Sales Conditions, including the information on the right of withdrawal and the processing of personal data.
The contract is concluded when the seller receives the form filled out by the user, after verifying the correctness of the data contained therein.
The user will be obligated to pay the price from the moment the online order submission process is completed. This will happen by clicking on the “Place Order” button at the end of the guided procedure.
Once the contract is concluded, Luxo Sneakers takes charge of the order for its fulfillment.
Article 4 – Registered Users
In completing the registration procedures, the user agrees to follow the site’s instructions and to provide their personal data correctly and truthfully.
Once registered, the user will receive a confirmation email at the email address provided by them.
The confirmation will in any case exonerate Luxo Sneakers from any responsibility regarding the data provided by the user. The user agrees to promptly inform Luxo Sneakers of any changes to their data communicated at any time.
If the user communicates inaccurate or incomplete data, or in the case of disputes from interested parties regarding payments made, Luxo Sneakers will have the right not to activate or suspend the service until the relevant deficiencies are remedied.
On the occasion of the first request for activation of a profile by the user, Luxo Sneakers will assign the same username and password. The latter recognizes that such identifiers constitute the system for validating the user’s access to the Services and the only system suitable for identifying the user, and that the acts carried out through such access will be attributed to them and will have binding effect on them.
The user agrees to maintain the confidentiality of their access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.
Article 5 – Availability of Products
The availability of products refers to the actual availability at the time the user places the order. Such availability must, however, be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the order is confirmed.
Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the removal of the unavailable product, and the user will be immediately informed by email.
Article 6 – Offered Products
Luxo Sneakers sells: Shoes
The offer is detailed on our site at the link: luxosneakers.com
Article 7 – Payment Methods and Prices
The price of the products will be the one indicated from time to time on the site, except in case of an obvious error.
In case of an error, Luxo Sneakers will notify the buyer as soon as possible, allowing the order to be confirmed at the correct amount or canceled. In any case, Luxo Sneakers will not be obliged to supply what was sold at the lower price incorrectly indicated.
The prices on the site include VAT and do not include shipping costs. Prices are subject to change at any time. Changes do not affect orders for which an order confirmation has already been sent.
Once the desired products have been selected, they will be added to the cart. It will be sufficient to follow the purchase instructions, entering or verifying the requested information at each step of the process. The order details can be modified before payment.
Payment can be made via: PayPal, Bank Transfer, Credit Card
Article 8 – Delivery
Luxo Sneakers ships worldwide.
Luxo Sneakers will only deliver to the user’s address, provided at the time of purchase.
Delivery is generally made within 30 days, or, if no delivery date is specified, within the estimated time at the time of selecting the delivery method, and in any case, within the maximum term of thirty days from the date of confirmation.
If delivery is not possible, the order will be sent to the warehouse. In such an event, a notice will be left specifying the location of the order and how to arrange a new delivery.
If you are not present at the place of delivery at the agreed time, please contact us again to arrange a new delivery date.
If delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will consider that you wish to terminate the contract.
Article 9 – Transfer of Risk
The risks relating to the products will pass to the buyer from the time of delivery. Ownership of the products is considered acquired upon receipt of full payment of all amounts due in relation to them, including shipping costs, or at the time of delivery, if this occurs at a later time.
Article 10 – Warranty and Commercial Compliance
The ordered products are considered replicas of the originals.
In case of non-conformity, the user who has entered into the contract as a consumer will have the right to obtain the restoration of the conformity of the products free of charge, by repair or replacement.
Article 11 – Data Processing
The buyer’s data is processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the dedicated section containing the information pursuant to Article 13 of EU Regulation 2016/679 (Privacy Policy).
Article 12 – Safeguard Clause
In the event that any of the clauses of these General Sales Conditions is null for any reason, this will in no way compromise the validity and compliance with the other provisions contained in these General Sales Conditions.
Article 13 – Contacts
Any request for information can be sent by email to the following address: info@luxosneakers.com